Privacy Policy

Basic Confidentiality and Privacy Policy

Souhegan Wood Products, Inc., considers personal information, such as your name, postal and e-mail addresses or telephone number, to be private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff or authorized agents, and is used only to market our products or better serve our customers. Souhegan Wood Products, Inc. will not disclose any personal information to other organizations.

Information Collection

When you browse a Souhegan Wood Products, Inc. website, you do so anonymously. Personal information is not collected. Some areas of our web sites, however, may request that you voluntarily supply us with personal information, including your name, email address, etc., for purposes such as correspondence or requesting a quote.

Souhegan Wood Products, Inc. may also retain electronic communications you send to our customer service representatives, webmaster or other associates. These may be shared only within Souhegan Wood Products, Inc. as a means to continually improve customer service.

The Souhegan Wood Products, Inc. website tracks information about the visits to the site. For example, statistics are compiled that show the daily number of visitors to the site, the daily requests received for particular files on a site, and what countries those requests come from. These aggregated statistics are used to customize our website to better meet your needs and may also be provided to others, but the statistics contain no personal information and cannot be used to gather such information.

Information Use

Souhegan Wood Products, Inc. may use the information users give us to, for example, provide a service, measure consumer interest in our various products and services or inform users about new products and programs. These offers may be based on information provided in surveys, information that may indicate purchasing preferences or email sent to the Souhegan Wood Products, Inc. site.

Any lists used to send you product and service offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information. Souhegan Wood Products, Inc. will use reasonable effort to address all requests to remove names from any postal mail or email lists.

If visitors voluntarily supply personal information, including name, email address, etc., for site registration, this information may be used by Souhegan Wood Products, Inc. and/or its distributors/affiliates for follow up contact purposes.


Because Souhegan Wood Products, Inc. considers the individual information we maintain to be confidential, our policy is to disclose no personal information gathered online to third parties unless release is required by law or is pertinent to judicial or government investigations or proceedings. Souhegan Wood Products, Inc. does not sell, rent or transmit personal information to other organizations.

Other Web Sites

The Souhegan Wood Products, Inc. web sitesmay contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other sites.